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No. Category Question
1. Membership How do I become a member of Atomy Philippines?
ANSWER:
  1. Online Registration
    Go to our official website, www.atomy.com/ph and login with registered member ID, and click on “Join Us” to proceed. And follow the steps and fill out your personal information. If you complete, you will be given with Atomy member ID at the end of the step.
  2. Web/Mobile Verification
    Once you have Atomy member ID, your next step is to apply for a verification to activate your account. Download and print “Request for Verification” form under the Resources, and cut in half. If you are a TIN card holder use the left, and if you have other TIN proof issued by BIR, please use the right. Fill out all information and place your TIN card on the form and take a picture of the form. (If you don’t have TIN card, you need to take 2 pictures. 1) Verification form with a government issued photo ID and 2) TIN slip/form/verification issued by BIR). Then go to our WEB/MOBILE VERIFICATION SITE, www.atomy.kr/m/mload_ph to upload the picture taken. Click on the OK button at the bottom. If you see the success message, then your verification form is submitted.
  3. Login to your account
    If you have received an email saying that your verification is successfully authorized, then you can login to our official website.
2. Membership Who can apply for membership in Atomy Philippines?
ANSWER:
A Filipino citizen who is over 18 can join the membership. Also, Permanent Residents of Philippines and Special Resident Retiree’s Visa holder can join Atomy Philippines.
3. Membership I don’t know any sponsors. What can I do to join?
ANSWER:
Contact us and we will locate a sponsor near you.
4. Membership I’m a Filipino but currently living outside of the country. Can I join Atomy?
ANSWER:
1. If Atomy is operating in the country where you are living AND you meet that country's requirements, you can join Atomy in that country. 2. If Atomy is not in the country where you are living, or you do not meet their requirements... you can join Atomy Philippines if you have a TIN number. The same registration process applies whether you are in the Philippines or another country.
5. Membership I forgot my ID/password. How can I find them?
ANSWER:
To find your ID or reset the password, go to login page of Atomy Philippines website, and click “FIND MY ID/PASSWORD” under the login page, or click this link http://www.atomy.com/ph/Home/Account/FindId
6. Membership What is Personal password and Guest password?
ANSWER:
When you become a member of Atomy, you set your own password. Your 'Guest Password' is set automatically by the system.

Your personal & guest password stays the same unless you change under Edit My Account.

Logging in with your Personal Password allows access to all categories including Shopping Mall, My Office, and Customer Support Center.
Logging in with Guest Password allows access to limited categories such as reviewing the Shopping Mall and joining Atomy. (Purchasing products and performance tracking is restricted.)
Provide your Guest Password to potential members and introduce them to Atomy, without jeopardizing your personal information.
7. Product When will we get more products in our online Shopping Mall?
ANSWER:
This is a very hard question to answer.
We were scheduled to have about 20 new beauty products this October; however, changes in FDA regulations and changes in high-level staff at FDA has slowed things down.
The latest information we have from Korea is 'hopefully' some time in November.
I know that we all want more products, but we must be patient as Atomy works with Philippine FDA for approval.
8. Delivery Where are the delivery areas in the Philippines?
ANSWER:
A general list is...     Metro Manila / Angeles / Subic / Laguna / Cavite / Batangas / Baguio / Cebu City / Davao City

More Specifically...
9. Delivery How much is the delivery fee in the Philippines?
ANSWER:
 

Metro Manila

Angeles / Subic

Laguna / Cavite

/Batangas

Baguio

Cebu City
 Davao City

Flat Rate

PHP 200

PHP 250

PHP 380

PHP 1,100

Free Delivery
(Bank Deposit only)

For orders over PHP 5,500
* Extra charge of PHP 50 will be added for COD (only for orders up to PHP 6,000)

For orders over PHP 6,500

For orders over PHP 8,000

For orders over PHP 15,000
10. Changes/Document I have a typo in my name/personal info, how can I change it?
ANSWER:
For all misspelled personal information, please send us an email at atomyph@atomy.kr with the subject title “Member ID, Name Change” (e.g. S6123456, Name Change).
 
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